Academic Assistant II

Academic Assistant II

High school diploma or equivalent and three years of relevant experience.

The Opportunity:

The College of Journalism at the University of Florida is seeking a detail-oriented, collaborative, and highly organized Academic Assistant II to support the CJC Division of Distance Education. Reporting to the Director of Online Graduate Programs, the academic assistant serves as a primary support staff member for a complex academic program. The ideal candidate will be adept at simultaneously handling responsibilities from multiple areas including admissions, enrollment, advising and administrative duties to support the Director.

In this role, you’ll serve as the first point of contact for applicants, students, and faculty, supporting the division’s core operations. The ideal candidate will have strong verbal and written communication skills, enjoy working as part of a team, and be comfortable managing multiple deadlines in a fast-paced environment. A keen eye for detail, excellent organizational skills, and a solid foundation in office administration are essential.

Key duties:

• Assists with admissions processes, including prospect communication, application processing, recruitment events, applicant notifications, decision letters, and related activities.
• Provides academic and general information to current and prospective online graduate students.
• Maintains accurate records and ensures the secure handling of university documents.
• Collaborates with departmental, college, and university staff to support student success and program operations.
• Coordinates administrative functions, including travel documentation, PCard transactions, office supply orders, shipping, and related support.
• Collaborates with the web team to facilitate updates to the website.
• Supports senior leadership with reporting, program planning, and other administrative activities.
• Ensures compliance with university policies, departmental standards, and admissions and administrative procedures.

Why work with us?

UF is a top ranked University:

The University of Florida is ranked #6 among public universities by U.S. News and World Report. UF has a student body of over 55,000 who come from all 50 states in the United States and more than 100 countries.

Our benefits are incredible: We offer top-of-the-line health insurance, a huge selection of supplemental plans, state retirement programs and more. Explore the comprehensive suite of options:

https://hr.ufl.edu/benefits

We promote work-life balance: You will earn over a month of leave time every year plus 2 weeks of holidays and 8 weeks of paid family medical leave for life events. Accrual starts day 1 of employment! Check out all leave programs:

https://hr.ufl.edu/leave

Advance your education: The University of Florida cares about developing its team members, and that includes reduced tuition toward higher education. We would support work toward earning a master’s or doctorate. See: https://hr.ufl.edu/professional-development/eep

$20.50 - $24.25 per hour; commensurate with education and experience

High school diploma or equivalent and three years of relevant experience.

• Bachelor's degree and one or more years of relevant experience or four years of relevant experience
• Knowledge of FERPA regulations and experience handling confidential student records.
• Knowledge of UF policies and procedures, including purchasing, travel, student records, and other finance and accounting responsibilities.
• Familiarity with UF systems including Salesforce, PeopleSoft, UF Go, Enterprise Analytics, Slate, PCard, and SIS.
• Experience with data tracking and reporting, including the ability to generate and interpret reports.
• Previous experience in an office or administrative setting.
• Strong interpersonal skills and a demonstrated ability to work collaboratively and effectively across divisions and in a higher education environment.
• Demonstrated proficiency with office productivity software (e.g., word processing, spreadsheets, email/calendar tools) and the ability to learn new systems.
• Ability to prioritize tasks and meet deadlines in a fast-paced academic environment.
• Comfortable working independently and collaboratively with faculty, staff, and students.
• Strong problem solving and critical thinking skills.
• Strong written and verbal communication skills.
• Strong attention to detail and accuracy in work.
• Quick learner who is able to multi-task with demonstrated organizational skills, attention to detail, efficient, reliable, collaborative
• Proficient in Microsoft Outlook, Word and Excel.
• Knowledge of UF systems and Salesforce

Must upload cover letter, resume, and list of references for consideration.

This position is in person, Monday – Friday, 8am – 5pm

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

If an accommodation due to a disability is needed to apply for this position, please call (352) 392-4621 or the Florida Relay System at (800) 955-8771 (TDD).

For additional questions or more information, please contact search panel chair Tiffany Robberts at [email protected].

Degrees earned from an educational institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http//www.naces.org/. The application packet will be submitted as one PDF file through the UF Jobs website at https://jobs.ufl.edu/. All candidates for employment are subject to a pre-employment screening, which includes a review of criminal records, reference checks, and verification of education.

The University of Florida is an Equal Opportunity Employer. The University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information, and veteran status in also aspects of employment including recruitment, hiring, promotion, transfers, discipline, terminations, wage and salary administration, benefits, and training.

Florida’s Government-in-the-Sunshine Laws require that all documents relating to the search process, including letters of application, nomination, and reference, be available for public inspection.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.