ADA Case Manager II

  • The University of Florida
  • United States, FL
  • Jun 30, 2026
  •  

    Job Description:

    Classification Title:

    Compliance Analyst II

    Classification Minimum Requirements:

    Bachelor’s degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

    Job Description:

    Compliance Review & Case Management
    • Review and process notifications from multiple systems to conduct routine ADA compliance assessments
    • Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate
    • Document findings and ensure proper case resolution in accordance with established procedures
    • Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator (Senior Director)
    • Assist with coordinating the interactive process in accordance with established ADA procedures
    • Review accommodation requests and supporting documentation for completeness and compliance with UF policies
    • Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners
    • Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases.
    • Draft accommodation-related documentation for review and approval
    • Assist with monitoring implementation of approved accommodations
    • Maintain accurate, confidential electronic case files, logs and tracking records

    Records Management & Documentation
    • Maintain and update compliance records, including case files, logs, and compliance calendars
    • Ensure accuracy, completeness, and timely entry of all compliance-related documentation
    • Prepare and organize documentation for audits, reviews, and reporting purposes
    • Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed.
    • Compile documentation and data in support of appeals, compliance reviews, audits and assessments.
    • Generate routine reports related to accommodation requests, case activity and compliance metrics.

    Risk Evaluation & Solution Support
    • Evaluate basic compliance concerns and identify potential risks
    • Propose solutions to senior staff and program leadership for consideration
    • Assist with the implementation and monitoring of approved mitigation strategies

    Reporting & Data Support
    • Gather and compile data for compliance reports and enterprise initiatives
    • Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts
    • Provide documentation and data summaries to support leadership decision-making

    Administrative & Program Support
    • Prepare and route documents and mitigation plans for leadership review and approval
    • Perform administrative duties in support of the ADA compliance program
    • Maintain confidentiality and ensure adherence to privacy standards

    Expected Salary:

    $61,000-$70,000

    Required Qualifications:

    Bachelor’s degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

    Preferred:

    • Experience working with ADA compliance, disability services, or accessibility programs
    • Familiarity with federal and state regulations such as ADA and Section 504
    • Experience handling compliance reviews, case management, or regulatory tracking systems
    • Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access)
    • Experience analyzing compliance data and identifying trends or risks
    • Strong written and verbal communication skills, especially for preparing documentation and reports
    • Experience collaborating with cross-functional teams or supporting enterprise-wide initiatives
    • Proficiency with databases, case management systems, or compliance tracking tools
    • Ability to interpret policies and apply them to routine compliance scenarios
    • Strong organizational skills with the ability to manage multiple cases or deadlines

    Special Instructions to Applicants:

    In order to be considered, you must upload your cover letter, resume, and three professional references.

    Application must be submitted by 11:55 p.m. (ET) of the posting end date.

    This requisition has been reposted. Previous applicants are still under consideration and need not reapply.

    Health Assessment Required: No







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