MGR, Health Care Admin

MGR, Health Care Admin

Classification Minimum Requirements are the baseline requirements for Staff Titles and Academic Titles found at the University of Florida.

Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

The Clinical Programs Coordinator 4 herein described is part of the North Central, Local Early Steps (LES) Program, funded through the Department of Pediatrics by the Florida Department of Health, Children’s Medical Services (CMS), Early Steps State Office (ESSO). The incumbent is a Service Coordinator (SC) Supervisor and is responsible for overseeing the Service Coordination piece of the program. He/she is the liaison to the Early Steps State Office for the service coordination aspect of the LES and, as such, is responsible for continuing education of SC staff on new policies and procedures and assuring compliance with state and federal requirements. The incumbent is responsible for Early Steps self-assessments, developing corrective actions, and developing continuous improvement plans. He/she works with the Assistant Director to ensure that program is functioning within the realm of evidenced based practices in accordance with state and federal regulations. The incumbent participates in state conference calls and meetings for coordinators and directors, as well as those for service coordinators. As needed, he/she may be asked to serve on state-level committees. The incumbent is responsible for providing case management support as needed.

• Responsible for supervising the Service Coordination Unit, currently 15.25 service coordinators;

includes overseeing their daily work, ensuring that compliance requirements are met, completing

performance evaluations, and assisting in training of all new staff. Responsible for interpreting new and

ongoing federal and state policy and guidance and assisting with the development of needed systems

change to ensure ongoing compliance. Troubleshoots systems errors within the state computer system UF

Health Early Steps Data Base.

• Responsible for overseeing and distributing caseloads throughout the 10-county area. Acts as the

liaison to the Early Steps State Office (ESSO) for the service coordination aspect of the program;

responsible for assisting in the continuing education of SC staff on new policies and procedures and

assuring compliance with state and federal requirements. Responsible for the ongoing training of SCs and

participating in monthly state conference calls.

• Responsible for assisting Assistant Director in the oversight of all eligibility clinics. Incumbent to

support SC’s in ensuring that all services and supports as documented on the IFSP are in place. Utilizes

knowledge of Early Intervention Medicaid, Medicaid Managed Care, Children’s Medical Managed Care,

and private insurance regulations and procedures; keeps up to date on the changes in these systems.

Responsible for ensuring that services implemented under Part C are provided (as federal law and state

procedures and policies stipulate). Responsible for the overseeing through quality analysis that both

Federal and State Indicators are being met by the program.

• Responsible for overseeing of the SC’s timely and appropriate completion of documentation for

service provision, maintenance of patient records, billing, and data collection. To train and assist with the

entering of data as elated to the above into the statewide data system UF Early Steps data base within the

required timeline. Utilizes knowledge of the data system, documentation procedures, Medicaid

documentation and billing requirements, and regulations governing Florida's implementation of Part C.

• Responsible for the oversight and monitoring by the SC’s of both electronic and hard copy patient

records; includes timely submission of targeted case management activities for submission into EPIC.

Ensures productivity of each SC that case management services were provided during 80% of their weekly

working hours assigned to service coordination. Utilizes knowledge of the documentation and billing

requirements for Medicaid and other third party payers to provide ongoing support and training to all SC’s.

• Functions as lead SC supporting SCs and reporting to Assistant Director; works together to ensure

best practices in serving program eligible children and their families, to increase procedural efficiency to

meet state and federal requirements while staying under contract budget, and to improve working

conditions and staff morale. Works with Assistant Director to develop and implement strategies to meet

these goals, which often includes making changes in program policies and procedures. Represents the

service coordination aspects of the program, including training and oversight of the Service Coordinators,

monthly conference calls with the Early Steps State Office (ESSO) for LES Directors and Coordinators,

attending ESSO state meetings, and participating on ESSO workgroups (as requested).

$61,000 - $78,000

Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

• Knowledge of IDEA, Part C Early Intervention, and CMS Early Steps policies
• Knowledge of child development, family dynamics, developmental disabilities, and factors that place infants/toddlers at risk for developmental delays

• Communication and interpersonal skills that are effective, respectful, and sensitive with respect to diverse and multicultural population of children, families, and co-workers
• Team and people building skills; understands the importance of mentoring/coaching employees
• Strong computer skills; comfortable using Microsoft Suite (Outlook, Excel, Word, and PowerPoint) and databases

• Capable of dealing with periodic cyclical workload pressures and levels of responsibility (required)
• Ability to work independently
• Ability to solve problems
• Ability to move ahead without constant instructions
• Ability to function under pressure in a fast-paced human service environment
• Leadership ability; confident; knows self well; people gravitate to; commands respect and trust among peers and others

• Responsible; completes work without close supervision
• Adapts to and implements change; accepts that change is inevitable and embraces change with
• innovation, courage, and resiliency
• Promotes key values; consistently demonstrates work ethics and values
• Uses sound judgment; applies knowledge of the business and tasks; uses common sense and analysis to make the best decision

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.