Admissions Officer I (Applicant Services)

Admissions Officer I

The Office of Admissions is currently seeking a dedicated and detail-oriented Admissions Officer I to join our Applicant Services team. In this role, you will be responsible for processing applications for undergraduate, graduate, professional, and certificate programs, ensuring a smooth admissions process for student applicants.

Key responsibilities include:

Applicant Support

• Serve as a primary point of contact for the Office of Admissions call center by answering phone calls, responding to email inquiries, and managing CRM cases from applicants and departments.
• Review and process undergraduate, graduate, professional, and certificate applications.
• Maintain thorough knowledge of majors, degrees, and program levels to ensure efficient application processing.
• Determine residency classification for tuition purposes based on Florida's Residency Rules and Regulations.
• Finalize admitted student applications, review credentials, manage holds, and evaluate hold deferral requests.
• Support OneStop staff with escalated admissions inquiries via phone, email, or in person.

Applicant Data Management

• Manage application data in Slate and ensure accurate integration with Campus Solutions.
• Create and maintain organization records in the student information system (SIS).
• Ensure synchronization of data between Slate and Campus Solutions, including locations, accreditation, and organization codes.
• Manage departmental requests and troubleshoot data discrepancies in MyAdmissions and SIS systems.
• Address and resolve holds on student accounts.

Additional Duties

• Participate in cross-functional events, committees, call campaigns, and assist in creating reference materials.
• Assist in cross-training applicant services employees.
• Perform other duties and projects as assigned by the supervisor.

This position may be eligible for a flexible, hybrid work arrangement in accordance with the University of Florida and Division of Enrollment Management's policies.

$43,888 annually

In addition, we offer the following exceptional benefits:

• Health, Dental, and Vision Insurance
• Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays, annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits, please visit HR Benefits and Rewards (ufl.edu).

Bachelor's degree; or an equivalent combination of education and experience.

Applicants must upload the following documents to be considered for the position:

1. Cover Letter
2. Resume
3. List of References

Applications must be submitted by 11:55p.m. (ET) of the posting end date.