End User Computing Specialist I
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Job Description:
Classification Title: |
End User Computing Spec I |
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Job Description: |
This position, within the Engineering IT Support office of the Herbert Wertheim College of Engineering (HWCOE), is embedded within one of the College’s departments to provide information technology support to its faculty, staff, and students. This position is directly supervised by the IT Lead of the embedded department. It is a customer-service oriented position to provide accurate, timely, and sustainable solutions to end-user computer and network problems of a basic to moderate nature to ensure end-user productivity. As a result of the degree of interaction this position will have with end-users, the successful candidate will present him/herself in a professional manner and appearance and have good communication skills, both oral and written. IT FIRST-CONTACT SUPPORT:
COMPUTER AND PERIPHERAL HARDWARE SUPPORT:
COMPUTER OPERATING SYSTEM AND APPLICATION SOFTWARE SUPPORT:
ENTERPRISE MANAGEMENT TOOLS SUPPORT, USAGE, AND DOCUMENTATION:
ADMINISTRATIVE AND OTHER DUTIES:
OTHER DUTIES AS ASSIGNED BY SUPERVISOR, SUCH AS:
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Expected Salary: |
$20.19-$25.00 per hour; commensurate with qualifications and experience |
Minimum Requirements: |
Associate's degree; or a high school diploma or equivalent and two years of relevant experience. |
Preferred Qualifications: |
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Special Instructions to Applicants: |
In order to be considered for this position, applicants must upload a cover letter and resume with application. This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information. Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
Health Assessment Required: | No |