Coordinator, Welcome Center

Position Function:

Oversees and coordinates the operations of the Welcome Center located in the Cullis Wade Depot. Performs and/or oversees all activities related to university tours, and/or related programs and events. Oversees and coordinates administrative and facilities services.

Salary Grade: 14

Please see Staff Compensation Structure for salary ranges.

Essential Duties and Responsibilities:

1. Ensures the Welcome Center provides a welcoming environment and a positive campus
visit experience.
2. Implements and maintains a campus visit experience that aligns with the University brand
(signage, decoration, videos, music, etc.)
3. Initiates and implements direct outreach marketing efforts to the University community and
the general public on behalf of the Welcome Center’s programs and services.
4. Serves as public information contact, as appropriate for the Welcome Center, and
maintains communications with University constituencies.
5. Evaluate the campus tours and makes adjustments/improvements accordingly.
6. Oversees the production of routine promotional printed materials.
7. As appropriate to the position, plans or assists with planning and coordinating special
events, receptions, and luncheons.
8. Manages budget for the unit and regularly monitors expenditures.
9. Hires, trains, and supervises subordinate staff, students, and/or volunteers; assigns,
prioritizes, and coordinates day-to-day tasks.
10. Serves as advisor for the Maroon Visitor Information Program (Maroon VIP - student
volunteers) and conducts the training.
11. Serves as the instructor for the credit course required for all Maroon VIP members, which
ensures they have accurate knowledge of all Mississippi State University facts and history.
12. Ensures the application of applicable policies and procedures regarding operating hours,
visitor/employee safety, comfort, and accessibility of the museum and welcome center.
13. Work directly and in coordination with Student Recruitment and Marketing for campus
visits and other student recruitment related events.
14. Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

Education: Bachelor’s degree

Experience (yrs.): 2 years in Higher Education or related field

Knowledge, Skills, and Abilities:

1. Ability to plan, organize, and coordinate media activities and special events.
2. Ability to use independent judgment and to manage and impart information to a range of
clientele and/or media sources.
3. Ability to create, compose, and edit written materials.

Working Conditions and Physical Effort

1. Work is normally performed in a typical interior/office work environment.
2. No or very limited exposure to physical risk.
3. No or very limited physical effort required

Instructions for Applying:

All applicants must apply online at www.msujobs.msstate.edu and attach a cover letter, current resume or curriculum vitae, and the complete contact information for at least three professional references.

Equal Employment Opportunity Statement:

MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or [email protected].

If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or [email protected]. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.