Workplace Services Administrator

• Supports day-to-day onsite operations providing a high level of customer service. Assists with tracking work order ticketing system and staff requests to ensure all are addressed and closed out in a timely manner. Works closely with building engineers and building work order system. Supports general onsite maintenance including daily site survey to observe and report any issues
• Provides administrative support to the Vice President/Department Head. This includes but is not limited to expense reporting, travel support, meeting coordination and set-up
• Provides departmental support and coordination, which includes auditing and updating SharePoint page, back up coverage for Receptionist for breaks, lunches, etc., weekly onsite event summary email, daily visitor log registration tracking and email, maintaining active staff listing with Landlord, and weekly audit and maintenance of Hybrid/Hotel workspaces and conference rooms
• Assists with the coding and uploading of invoices for all offices, including rent invoice processing. Processes weekly postage report, monthly Print/Copy center chargeback report, periodic activation and deactivation of print/copy charge codes. Assists with purchasing and vendor coordination by obtaining estimates, issuing purchase requisitions, monthly coding of department purchasing credit card, etc.
• Supports onboarding and offboarding of staff in collaboration with F&WS team including workstation set-up/break-down; reviewing Personnel Action Forms; supporting Moves Adds and Changes; and submittal of necessary tickets
• Supports onsite meetings and events in collaboration with F&WS team and other admins; coordinating scheduling and food service for department meetings
• Assists with Life Safety team and updates to Emergency Action Plans
• Performs other duties and projects as assigned

• High school diploma or equivalent
• At least 2 years of relevant experience providing support in an office environment, preferably in a workplace services or facilities role
• Excellent customer service skills
• Good organizational skills and ability to prioritize
• Microsoft Office: Word, Excel, Outlook; invoice processing, purchase orders
• Knowledge of general office equipment and technology
• Ability to communicate effectively (oral and written) at all levels
• A strong team player willing to pitch in at any level when the need arises; Exceptional Customer Service; Ability to work with senior staff; Maintain confidentiality and handle sensitive and/or confidential material in a discreet manner; Display a professional demeanor and ability to prioritize multiple tasks
• 8:00am-5:00pm

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.