OPS Assistant (Behavioral Health Hub Assistant)

OPS Clerk (Behavioral Health Hub Assistant)

The Department of Psychiatry, College of Medicine, is seeking a full-time OPS Assistant position to work with the University of Florida Behavioral Health Hubs (BHH). This position will support both the Program Coordinator and the BHH Care Coordinators to obtain, input and report patient and provider data.

The candidate will support the Hub Care Coordinator(s) by making outreach to providers and/or patient/families to obtain necessary documentation such as screeners/rating scales, Mental Health background forms, etc. Daily task completion and data entry into the Hubs’ REDCap database is required. Report compilation, as requested, to meet all submission deadlines to DOH and the subcontracted Program Evaluator, on a weekly, monthly and quarterly basis. Additionally, candidate will be required to perform outreach calls every three months or upon patient discharge, in an attempt to obtain designated rating scales and input scores into database(s). Assist with follow-up to patients and providers in an attempt to obtain Satisfaction Surveys and logging of scores. Produce data relevant to Quality Improvement Projects, as requested. This position may be performed remotely and/or on campus.

$15.00 - $18.00 per hour

• Partial college or college degree
• One year of relevant experience

• Strong attention to detail, organization, and written and verbal communication skills
• Proficiency in REDCap, Excel, Word, and PowerPoint
• Familiarity with EPIC, WordPress, and SharePoint
• Ability to enter data quickly and accurately
• Competence in reading, understanding, and compiling data reports
• Strong follow-up and customer service skills, with a willingness to make outreach calls

To apply, please submit a cover letter, resume, and a list of professional references with your online application.

The University of Florida is An Equal Employment Opportunity Institution. If an accommodation due to a disability is needed to apply for this position, please call 352/392-2477 or the Florida Relay System at 800/955-8771 (TDD). Hiring is contingent upon eligibility to work in the US. Searches are conducted in accordance with Florida's Sunshine Law.

This requisition has been reposted. Previous applicants are still under consideration and need not apply.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.