Dean of Students Office OPS CARE Assistant

    Institution Info
    The University of Florida
    FL, United States Phone:
    Web Site:

    Institution Profile

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Gainesville, FL 

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Job Description:

Classification Title:


Job Description:

Customer Service

  • Welcome and direct visitors to the area.
  • Respond to inbound calls for the Dean of Students Office.
  • Complete outbound calls on behalf of Dean of Students Office.
  • Support the creation and dissemination of student-focused communications.
  • Assist students with understanding the medical petition process.
  • Respond to Medical Petitions emails within in timely manner.
  • Enhance community engagement within the Collegiate Veterans Success Center.
  • Perform other duties as assigned.

Record Keeping

  • Create and maintain student records related to reports of concerns.
  • Assist in the maintenance and collection of medical petition data.
  • Support the creation of and maintenance of sensitive documentation for campus partners.

Process Improvement

  • Collaborate with DSO staff to enhance student support.
  • Identify improvements to enhance the medical petition portal functionality for students and internal DSO users.
Assist in the creation and editing of CARE documentation and training materials.
Expected Salary:

$17.00 per hour

Minimum Requirements:
  • High School degree or GED equivalent.
  • Ability to demonstrate detail orientation, problem solving and customer service skills.
  • Demonstrate professional etiquette in the office, on the phone, and in person.

Experience with MS Word, Outlook and Excel

Preferred Qualifications:

One year of experience using University of Florida Student Information System

Special Instructions to Applicants:

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No



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